Emotional Intelligence for Enhanced Performance and Collaboration


Course Overview:

This course will explore the five key components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. Participants will learn how to apply these principles to improve personal and team performance, enhance workplace relationships, and foster a positive organizational culture.

Detailed Course Content:

Module 1: Introduction to Emotional Intelligence

  • Definition and history of EI
  • Importance of EI in the workplace
  • The link between EI, behavior, and performance

Module 2: Self-Awareness

  • Understanding one's emotions
  • Recognizing personal strengths and weaknesses
  • Self-assessment and reflection exercises
  • Case studies: Impact of self-awareness on decision-making

Module 3: Self-Regulation

  • Techniques for managing impulses and emotions
  • Stress management strategies
  • The role of self-regulation in conflict resolution
  • Interactive exercises: Role-play scenarios

Module 4: Motivation

  • Intrinsic vs. extrinsic motivation
  • Setting and achieving personal and professional goals
  • The relationship between motivation, performance, and job satisfaction
  • Workshop: Goal-setting and action plans

Module 5: Empathy

  • Understanding and sharing the feelings of others
  • Active listening and communication skills
  • Empathy in leadership and team dynamics
  • Group activity: Empathy mapping

Module 6: Social Skills

  • Building effective relationships
  • Networking and collaboration techniques
  • Navigating organizational politics positively
  • Group discussions: Sharing experiences and best practices

Module 7: Applying EI in the Workplace

  • EI for leadership and management
  • Creating emotionally intelligent teams
  • EI in customer service and client interactions
  • Case study analysis: EI success stories

Course Delivery:

  • Interactive workshops
  • Role-playing activities
  • Group discussions and exercises
  • Case studies and real-world examples
  • Personalized feedback and coaching sessions

Course Duration:

  • 2 sessions of 3 hours each. The course can be tailored to organizational needs

Target Audience:

  • Employees at all levels, including leadership, management, and staff.



  • 0 Sections
  • 0 Lessons
  • 0 Quizzes
  • 6h Duration

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